Testimonials from the settings, families and professionals who have worked with Jenny, founder of SEND Experts at Hand. More are added as they come in.
"Jenny's patience, commitment, teaching, inclusive practice and overall presence in the world of SEND inspire those around her to strive for improved outcomes for individuals. We worked together for the best possible outcomes for a child and their family. The discussions and thought processes from that case have stuck with me and I often think, 'What would Jenny say?'"
"Working with Jenny has always been a positive and supportive experience. She is incredibly welcoming, approachable and knowledgeable. She's confident with the SEND processes and her delivery of courses was both informative and accessible to the staff in my setting."
"Jenny's training has always been incredibly relevant, relatable and fun — making it easy for our team to engage with and put into practice. She has a real talent for making SEND guidance practical and meaningful to our setting, and we have always valued her knowledge, experience and supportive approach. Jenny is always our first choice of contact when we need advice or guidance around SEND, as we know she will listen, understand our needs and provide practical advice which we can confidently put into place within our setting."
"As an EYFS teacher in a mainstream school, having Jenny's support made such a difference to my confidence and practice. From the very beginning, she was approachable, encouraging, and genuinely invested in helping me find the best ways to support the children with additional needs in my class. No question ever felt too small or silly, and I always felt comfortable asking for advice. What I valued most was that Jenny's guidance was always grounded in the realities of a busy mainstream classroom. She understood the everyday challenges we face and offered practical, achievable strategies that I could implement straight away. Her advice was thoughtful, realistic, and always centred around what would work best for both the children and the staff supporting them. I never felt judged or patronised — only listened to, understood, and supported. Jenny has a wonderful way of building confidence in the people she works with, and it is obvious how deeply she cares about the children, families, and professionals she supports. Her knowledge, kindness, and encouragement have had a lasting impact on me as a teacher. I would happily work with Jenny again and would wholeheartedly recommend her to anyone looking for knowledgeable, compassionate, and practical support."
"Jenny was the first person who truly listened, understood, and took action to help us. She met with us and spent time getting to know my child and his needs, and she also visited his preschool and childminder settings to gain a full understanding of his situation. She has been supportive, compassionate, and incredibly knowledgeable throughout every step of our journey. Jenny has guided us through the EHCP process, explaining everything clearly and always being there to answer questions or offer reassurance when things felt overwhelming. Her dedication and persistence have helped ensure my son receives the support he needs. Thanks to her support, my son has been able to access the right environment to help him thrive. She has not only advocated for my son but has also given me confidence as a parent to keep pushing for the support my son deserves. I cannot thank her enough for everything she has done, and I would wholeheartedly recommend her to any family needing support and guidance."
"Working with Jenny as an Advisory Teacher was a very positive experience. As a mum of a child with SEN, I felt consistently supported and understood. She combines professionalism with a warm, approachable manner and has genuine passion for helping children, their families and education staff. Her communication is excellent — she explained everything in clear, parent-friendly terms and always listened carefully. Her reports were thoughtfully written, reflecting how well she identified my child's needs and required provisions. Her support and advice throughout my child's early years was invaluable — both in terms of securing an EHCP and making a meaningful difference to our child and us as a family."
"Throughout our working relationship, Jenny has consistently demonstrated excellent communication skills and strong organisational abilities. She is an asset to any organisation — always ensuring a child-centred approach is upheld, and bringing people along with her."
"Jenny is a charismatic and knowledgeable professional who specialises in supporting children with SEND. Her training enthuses practitioners to be further empowered in knowing how to meet the needs of their learners with SEND. She brings clarity and a touch of fun. Her 'no question is a stupid question' approach quickly delivers psychological safety so everyone can join in, ask what they really want to know without fear or judgement."
"Jenny is a creative, inspirational and highly dedicated manager who is deeply committed to achieving the best outcomes for young children and their families. She brings professional rigour and accuracy to assessment while remaining responsive to each family’s individual circumstances. Her innovative, solution-focused approach enables her to support and inspire both families and early years settings with warmth, insight and professionalism."
"When working as a SENDCO Jenny supported me when putting together Education, Health and Care Needs Assessments and ensuring appropriate support strategies were in place for the pupils within my setting. Jenny is able to explain information clearly, giving examples based on her experiences working with children with a range of different needs. This enabled me to ensure the information I was providing was appropriate for the individual child, useful for those working with the child and made a difference to outcomes for the child. As a colleague it is always a pleasure to work with Jenny. The training she provides is fun and engaging, providing advice which can be implemented easily with practical resources that can be used within a setting or for an individual child. She listens carefully and has a whole host of creative ideas which inspire adults and children alike. I would not hesitate in recommending Jenny to parents or education staff who are looking for advice, support or training on any aspect of SEND."
"I have worked with Jenny for over 15 years. She's always professional and supportive of colleagues and truly sees the child, family and their needs holistically and as individuals. She inspires everyone around her to do better and be better."
Whether you're a setting looking for training or a family needing support, the first step is a conversation.
